1. Identity and Address of the Data Controller
UNSEEN JOURNEYS (hereinafter referred to as "the Controller"), with address at Marina Real 137, La Paz, Baja California Sur, México, is responsible for the processing of your personal data.
2. Personal Data Collected
The Controller will collect the following personal data:
- Full name
- Phone number
- Email address
- Tax details (when necessary for billing services)
Please note that no sensitive personal data is collected.
3. Purposes of Data Processing
The personal data you provide will be used for the following purposes:
Primary Purpose:
- Provision of the services requested from us.
- Preparation of legal articles and procedures necessary for such services.
- Billing and collection of fees for services.
- Contact and communication necessary for service follow-up.
Secondary Purpose:
- Sending informational or promotional materials related to our services.
- If you do not wish for your personal data to be used for secondary purposes, you may express your refusal through the mechanisms set forth later in this notice.
4. Transfer of Personal Data
The Controller undertakes not to transfer your personal data to third parties without your consent, except for exceptions provided for by law, or when necessary to fulfill the primary purpose of the processing. This includes:
- Competent authorities requiring it legally.
- Institutions or entities with which it is necessary to share information for the provision of the service (for example, public registries, financial institutions).
Please be advised that if third-party tools or services are used for marketing management, your data may be shared with such providers for the sole purpose of carrying out promotional activities. You may object to this transfer.
5. Means to Exercise ARCO Rights
You have the right to exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights) regarding the processing of your personal data. To do so, you must send an email to the address hey@unseenjourneys.travel. Your request must contain at least:
- Your full name and a means to communicate the response to you.
- A clear and precise description of the personal data regarding which you seek to exercise any of the rights.
- Any element that facilitates locating the personal data.
- In the case of rectification, you must attach documentation supporting your request.
Response Timeframe
We will respond to your request within a maximum period of 20 business days from the date we receive your email. If the request is admissible, we will make the rectification, cancellation, or opposition effective within 15 business days following the date the response is communicated.
6. Revocation of Consent
At any time, you may revoke the consent you have granted for processing your personal data, provided that such revocation has no retroactive effects. To revoke your consent, you must follow the same procedure used for exercising ARCO Rights.
7. Changes to the Privacy Notice
The Controller reserves the right to make modifications or updates to this privacy notice at any time. Such modifications will be made known to you through the official website of UNSEEN JOURNEYS, in the corresponding section.